If you own the Imou Ranger 2D camera, you might have encountered the error “Sorry, your device has been bound by | How to Apply to unlink Imou Ranger 2D Camera” while trying to connect or use your camera. This error can be frustrating, especially if you’re trying to set up or reconfigure your device. But don’t worry! In this post, we will guide you through the steps to fix this error and successfully unlink your Imou Ranger 2D camera.
What is the “Bound by” Error?
The “Sorry, your device has been bound by” error typically appears when your camera is already linked to another Imou Life account. This issue usually happens when the camera was previously set up with a different account or if there was a configuration error during the binding process. The message essentially means that the device is tied to another account and needs to be unlinked before you can use it with your own Imou Life account.
How to Fix the Error: “Sorry, Your Device Has Been Bound by”
Here’s a step-by-step guide to help you resolve the issue:
Step 1: Open the Imou Life App
- Open the Imou Life app on your phone or tablet.
- Make sure you are logged in to the account that you want to use with the Imou Ranger 2D camera.
Step 2: Go to the Device Management Section
- In the Imou Life app, navigate to the Device section.
- You should see a list of all the devices linked to your account.
Step 3: Check if the Camera is Already Bound
- If the camera shows up in the device list, it means it has been previously bound to another account.
- Tap on the camera to open its settings.
Step 4: Apply to Unlink the Camera
- Look for the option that says “Apply to Unlink” or “Remove Device”.
- This option will request that the camera be unlinked from the previous account.
- Follow the prompts, and the camera will be unbound from the other account, allowing you to link it to your current Imou Life account.
Step 5: Wait for Confirmation
- After submitting the unlink request, it may take a few minutes to process. You should receive a confirmation once the unlinking is successful.
Step 6: Reconnect the Camera
- Once the camera is unlinked, you can reconnect it to your Imou Life account by following the usual setup steps:
- Tap “+” to add a new device.
- Scan the QR code or follow the on-screen instructions to complete the setup.
Alternative Solution: Contact Imou Support
If the unlinking process doesn’t resolve the issue or if you’re still receiving the same error, it’s a good idea to contact Imou Support. They can provide further assistance to resolve the issue and help with any account-related problems.
You can reach Imou support through their official website or by checking the contact section in the Imou Life app.
Watch the Video Guide
For a detailed, visual walkthrough of how to fix the “Sorry, your device has been bound by” error on the Imou Ranger 2D camera, watch my video below:
Conclusion
By following the steps mentioned above, you should be able to unlink the Imou Ranger 2D camera and fix the error that prevents it from being used with your Imou Life account. If you continue to face issues, don’t hesitate to reach out to Imou Support for further assistance.
Keep checking back for more useful tips and troubleshooting guides for your Imou cameras and other tech devices. If you found this post helpful, feel free to share it with others or leave a comment below if you have any questions!
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